Whatever you wanted, they came out.


On the South Shore, Sansa the dachshund only has a few weeks left of the special food she eats for her sensitive skin, and then who knows? “If Walmart and Chewy can’t get it, who can?” Asked its owner, Linda Merrill.

At a Medford hair salon, owner Alyssa McCarthy couldn’t find the shiny, jewel-toned hair dye her clients want, and as a blue-haired woman herself, she’s worried because that she knows that when the urge for blue or green strikes, it must be fed. “They are so disappointed,” she said.

Some supply chain issues are as serious as they can be. School lunches are under threat in Massachusetts and across the country.

At a local nursing home, an assistant mistakenly threw away Susie Davidson’s mother’s hearing aids, and the family have no idea when the new ones they’ve ordered will appear, and the over-the-counter replacements. don’t do the job. “She doesn’t even have CNN anymore because she can’t hear it, and that was her lifeline for the world,” said Davidson, reporter and author for Brookline.

Other supply chain issues further highlight the seriousness with which we take first world issues.

High-end real estate agents deal with clients who are upset that their Sub-Zero refrigerators are taking so long to arrive. People who remodel bathrooms are getting impatient for their glass shower doors. Hostesses have a hard time finding the right dress for their size.

As the shelves of frozen vegetables at Whole Foods empty, and the owners of the Harvard bookstore send an email alerting customers that “publishers have told us their ability to print and distribute books this holiday season. will be… seriously affected… ”the supply chain is taking more and more space in our brains.

Needless to say, we’ve gotten to the point where there is humor in the supply chain:

“Next time someone asks me why I’m single, I’ll say ‘this is a supply chain issue’,” a viral tweet from @madisonc_morris read.

“With our country more divided than ever, I think it’s important to remember the one thing that unites us all, the credo we live by: give me more stuff”, Stephen Colbert noted on the late show. “But now that give-me-give-me lifestyle is under threat because America is facing an unprecedented supply chain crisis.”

There are excuses for the supply chain: “People make things up,” said Catherine Bassick, a local real estate agent who sent flowers for her daughter’s birthday in Atlanta – they arrived with five days of late, with an apology note from the blaming florist… guess who / what.

At this point, the supply chain rage could be cathartic, but whose fist should it be? The problems are so widespread: trucking, shortage of chips, subcontracting. I read a quote from a supply chain expert – the new rock stars – saying the problem has been in the works for 40 years.

“We have allowed supply chains to escape without having … measures to ensure that humanity is never subjected to this,” said Nick Vyas, director of the Global Supply Chain Institute at the University of California. South. Recode.

The problems that are happening in China or in the middle of the sea, or in a port on the other side of the continent, have become too local.

In Shrewsbury, in what should have been a fairly quick and straightforward porch rebuild job, supply chain issues that plagued the porch screens triggered a series of delays that resulted in a ‘ginorm’ swarm of bees that have taken up residence on Laurie Hull’s porch.

She called a pest control which came and sprayed poison, but now she has to suck up the fallen insects. “And I’m an animal lover,” she said.

With Salem’s busy Halloween season in full swing, Lobster Shanty is running out of items co-owner Diane Wolf has had to spend her day printing and laminating a new, reduced menu so her staff won’t have to worry about it. not to do so. greet diners with a list of what they can’t order: tater tots, corn dogs, pretzel bars, baked seafood.

“The fight is real,” Wolf said.

Of course, supply chain issues come on top of pandemic issues, feeding each other in a hideous loop. For example: with so many people spending 24 hours a day at home, the need to declutter has become urgent, but now various organizational tools – stackable shelves, drawers under the sink, Lazy Susans – are almost impossible to find. said Rachel Carlino-Dangora, founder of professional organization company Make Peace with Organizing.

When she finds something that a current or future customer might need, she buys a lot of them. “I feel like an accumulator,” she said.

Beth Teitell can be contacted at [email protected] Follow her on Twitter @bethteitell.


Leave A Reply